Solution Expert - M.Store

About us

Passion for food. Hunger for tech. We make METRO digital. 

Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.  

Are you striving to create smart solutions for customers around the globe? You want to grow in a flexible environment? Let the right career opportunity find you and join us! 

How you will make an impact? 

M.Store is a mobile-first, multi-experience  stock management solution designed to empower store employees across the wholesale ecosystem. M.Store enables staff to run store operations entirely via mobile devices—leveraging automation and standardization. 

Drives 100% stock accuracy, minimizes truck-to-shelf time, reduces shrinkage, and eliminates receiving friction through seamless "one-click" digitized goods receipt. Maximizes on-shelf stock availability and accuracy, allowing store associates to spend less time on manual administration and more time delivering high-value customer service.

M.Store delivers an end-to-end operational feature set, including:

• Goods Inbound & Receiving: Full digitalization of order ingestion, receiving workflows and returns/IST tracking.
• Stock Control & Visibility: Real-time stock checks, difference analysis, stock corrections and storage location management.
• Inventory & Freshness Operations: Digital Stock Taking, Best Before Date (BBD) tracking.

Your Responsibilities: 

• Understand the capabilities and limitations of the specific solution or platform;
• Responsible for functional design within the defined solution scope, for end‑to‑end, cross‑system workflows (ERP, workflow engines, reporting tools)
• Ensure solution consistency, scalability, and compliance across platforms and markets
• Jointly with the team and depending on system complexity, configure, customize, and optimize solutions according to business and technical requirements and platform architecture guidance;
• Recommend best practices and design patterns within the respective squad or platform;
• Act as the bridge between business needs and technical execution by interpreting business processes and embedding them into platform configurations and solution design, together with the development teams;
• Validate that the implemented solution aligns with business processes, compliance requirements, and governance standards;
• Assist in implementation, integration, and testing of the solution;
• Provide training and guidance to users or technical teams;
• Stay up-to-date with latest product updates, releases, and features. In the case of external solutions, this is subject to the condition that employees are given access to relevant information and training;
• Advise on solution roadmap and upgrade paths;
• Help optimize performance, scalability, and reliability of the deployed solution via continuous improvements;
• Coordinate across squads, is SPOC for countries and leads harmonization of solution
• Support with problem analysis;
• Provides consultancy on solution for overarching projects and initiatives.

Required key competencies and qualifications:

• Proven expertise and relevant work experience as BA and/or Tester in a tech setup (multinational or startup);
• Good analytical skills - you know how to ask the right questions and how to summarize everything in one picture;
• Having the ability to turn complex concepts into simple language and vice versa;
• Experience in managing stakeholders relations, preparing and conducting presentations and briefing your teams (Dev, Support, QA);
• Being able to manage and facilitate communication in a challenging, complex and international work environment;
• Mastering strategic business process modeling, traceability, linking of dependent tasks, and quality management techniques;
• Very good fluency in English (written and verbal).
• Good testing skills,
•  Database knowledge (to be able to run SQL statements)
• Experience to call an API. 

What do we offer at METRO.digital?     

• Hybrid and agile work: thrive in a flexible, multicultural environment. 

At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup. 

• People development: when you grow so do we! 

We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career. 

• Support with individual solutions: we are people-caring! 

We offer support whenever you need it - at every stage of your professional journey. 

Want to know more about all our benefits? Discover more here.  

Let´s connect soon. Apply for the role now!     

Position grade within our career framework: Solution Expert Md6